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  • Can we bring our dogs to Thistledown Glamping & Cottages?
    Yes you can, but only if you book direct with us on our Thistledown website! We welcome 2 well behaved dogs in our Shepherd Huts, and 1 small/medium dog in Bramble Cottage. We only state different numbers of dogs in each accommodation due to space & the accommodation layouts. We are very happy to consider more depending on the size of dogs if you contact us before you book. If you bring more dogs than the number stated for each unit without prior permission charges will apply. If your dog likes to sleep on the bed we do ask that your bring your own duvet covers/pillowcases to go over our white bedding, & throws for the furniture. If you are wanting to book one of our Shepherd Huts & have a large breed dog Finch has more space so would be the most appropriate hut to book. We request that all dogs are kept on a lead when outside of your garden area & that you clean up after them at all times. Dogs must not be left unattended at any time & they must be over 10 months old & fully house trained. Scroll down to the bottom of the page to see our full Dog Friendly Policy. We do not accept any other pets in to our accommodation. If you might like to have a day out that isn't suitable for your dog we can recommend a local doggy daycare who may be able to help.
  • What is the wood fired hot tub Pre-Arrival heat up service?
    We don't automatically heat the water before you arrive, there are lots of reasons for this. However, we have now introduced our new Hot Tub Pre Arrival heat up service for those of you who want to jump straight in! For £20 we will heat the water for 3pm in Wren & Finch, and 4pm in Bramble Cottage. These times can't be changed, so if you choose this option but you know you will be arriving a little later you may have to re-light the wood burner to increase the water temperature if it has dropped a bit. But our hot tubs are great at maintaining the temperatures - often until the next morning. Just let us know at least 24 hours before your arrival day & we can add this to your booking, payment by BACS before arrival please. Subject to availability. T&C's apply.
  • What do we need to bring?
    We provide all bed linen (unless specified otherwise) so no need to bring that. One bathroom towel bundle per person is supplied for stays of 2+ nights when you book direct with us. Towels are NOT provided for 1 nights stays. You may like to bring hot tub towels & beach towels though for days out & flip flops & bathrobes for getting out of the hot tub (our white, fluffy bathroom towels don't do very well when used outside!). We use white bedding & bathroom towels, if you use fake tan we would kindly ask that you provide your own as this does not come out of white items. You will need to provide your own food & drink & don't forget toilet roll! In Finch and Wren we provide basic cooking utensils & pots, for the hob inside & a skillet for the fire pit. Wood is provided for the hot tubs. Log bundles are available to buy for your fire pit. Please see the 'Our Huts' page for more information on what you can find in the huts. Bramble Cottage has a fully equipped kitchen. The coffee machine takes the equivalent of Nespresso original pods. If you are bringing dogs don't forget to bring their bed or throws to cover our furniture.
  • Are the Wood Fired Hot Tubs difficult to use?
    No, they really aren't. They do require some work on your part to get them up to temperature but if you plan that around cooking your meal on the fire pit, or while enjoying a drink together you really won't notice that. Plus it's all part of the adventure! The tub will be freshly filled with cold water before your arrival, and the fire will be all ready for you to light when you are ready. We provide clear instructions in the hut on how to get the best out of the hot tub & if you follow these you will have it ready to use within a couple of hours. The first heat up is always the longest, between 2-3 hours if you follow our instructions, but with the insulated lids the water will retain it's temperature pretty well, you may even find that it's still warm enough to get in the next morning without lighting the fire again. If you light the fire again on your second evening it will heat up much more quickly. Once you light the wood burner you must not leave it unattended. We re-stock the hot tub wood once a day & this is included in the price of your stay, unless stated otherwise. Only wood supplied by us may be used in the wood burner. Our hot tubs are not suitable for children under the age of 12 years.
  • What if I need to change or cancel my booking?
    In the first instance please get in touch to discuss your options. If you need to make changes to your booking we charge a £30 admin fee. If you cancel your stay with us your deposit is non-refundable. If you cancel within 21 days of arrival all money paid is non-refundable. We strongly recommend you take out appropriate travel insurance. If you did not book direct with us, please contact the agency you book through.
  • Can I book the whole site for my family?
    You can book all of our accommodation but each unit must be booked under the lead guest staying in that accommodation, who must be over 21. This person must take responsibility for all guests staying in that unit & is who our booking contract is with. Children, including babies or infants are not permitted to stay in Wren or Bramble Cottage. Maximum of 2 adults & 2 children (aged 4-16, no babies or infants) are welcome in Finch - ie 3 or 4 adults are not permitted to stay in Finch. Unfortunately our shepherd huts are not suitable for children under the age of 4 years. Children under the age of 12 years are not permitted to use the hot tub.
  • What is the security deposit?
    We ask for a refundable security deposit to cover any damage that may be caused during your stay. It is very unlikely that we would ever collect this & certainly not for accidental breakage of a plate, glass etc. The £100 is pre-authorised on the day of your arrival on the card used to pay your balance. This money never actually leaves your account, your bank just 'holds' it in the unlikely event that we were to make a claim on it. The funds need to be available in your account for this, the money is automatically released 7 days after your departure. Please see our T&C's for full details.
  • Do the huts have heating?
    Yes, they have electric heaters that are available to use during colder months. We control them externally by WiFi, they are set to a comfortable temperature but if it's too hot/too cold a quick message to us & it can be changed instantly.
  • Can I have a party or my stag/hen do at Thistledown Glamping & Cottages?
    No, unfortunately we don't allow parties or hen/stag do's. Our aim is to promote a quiet, relaxing break where families & couples can enjoy nature & the peaceful environment here. We do not allow loud music to be played at any time. This does not mean you can not have fun! We just ask all guests to be respectful of other guests as well as ourselves. We do not accept all adult groups in Finch, no more than 2 adults & 2 children (aged 4-16years) are permitted to stay in this hut.
  • Can we bring a blow up bed or tent for ourselves or additional guests?
    No. Our accommodation has a maximum number of guests allowed and beds are provided for each one.
  • How far are you from the beach?
    We are just 20 minutes from New Quay, Aberporth & Aberaeron, plus a few other 'off the beaten track' beaches. Take a look at our 'Local Area' page to see more information.
  • Can we use public transport to get to you?
    Our nearest train station is in Carmarthen, about 30 minutes away. Our location is fairly rural & to get the best out of your holiday in West Wales you really need your own transport to get around and explore.
  • Can we charge our electric car with you?
    Unfortunately at this time we do not have the facilities for electric cars to be plugged in & charged. The closest charging points are in Llandysul & Newcastle Emlyn. Below are the charging points in the Ceredigion area. Unfortunately at this time we do not have the facilities for electric cars to be plugged in & charged. The closest charging points are in Llandysul & Newcastle Emlyn.
  • Can I smoke on site?
    All of our accommodation is strictly NO SMOKING/VAPING. For Wren & Finch this includes the bathrooms, gardens & field. There is a designated smoking/vaping area in the car park where you will find an ash tray to dispose of your cigarette ends. For Bramble Cottage there is NO SMOKING/VAPING inside the property, under the porch or in the parking area. The designated smoking area is in the garden near the white wall. Please request an ashtray on arrival. For all properties cigarette ends must not be disposed of in the fire pits, wood burners or gravel.
  • Can I pay in installments?
    Yes. When you book on our website you will need to pay a 25% deposit to confirm your dates. As long as the full balance is paid 21 days before your arrival you can pay smaller amounts in as many installments as you like. Just send us as email to discuss this.
  • Is there any flexibility with the check in/check out times?
    Our check in times are - 4pm to 8pm for Bramble Cottage 3pm to 8pm for Finch & Wren Check out is by 10am in all accommodation. Our check out time of 10am is not flexible unfortunately. We need the time to get the accommodation & hot tubs ready for the next guests arriving & to get the dirty laundry ready for collection. However, if during your stay if it is possible to have a late check out we will let you know. Depending on our change overs & work load we may be able to offer you an early check in. If you would like us to send you a message on your arrival day when your accommodation is ready for you do let us know If you would like to arrive after 8pm please discuss this with us prior to booking. We always try to be flexible as we appreciate plans change, but we are not able to facilitate arrivals after 10pm.
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